PAYMENT METHODS
In Elogirte we provide different payment methods, all equally safe, so you use the one that best suits your needs:
CREDIT CARD
You can pay by credit card through Stripe. A platform very safe. Your data is protected. We use the latest SSL technology to send data. Visa and MasterCard accepted.
PAYPAL
It allows you to make payments using your email securely, easily and quickly. Without having to remember all your banking or share data.
You need only indicate this option and sign in with your PayPal account.
WIRE TRANSFER
You can contact us by sending an email to info@elogiarte.com and we will provide all necessary data so you can pay your order.
SHIPMENTS
All delivery times begin to run from the day you placed the order. If the request does not meet the deadline indicated here praise you not responsible because the error will transport company.
Everything is counted on weekdays.
In rare cases there may be Spain 5/6 days is priced at € 3,99. This is due to overwork on our part and could indicate this new delivery time.
Free Shipping: Free Shipping on purchases over € 100 or promotions published by praise you, will be made with standard shipping 3/4 working days. It will only be available to Spain and Portugal.
Any changes direction once already issued or reexpeidición package will cost € 3,99.
RETURNS & EXCHANGES
IF YOU ARE DISSATISFIED WITH YOUR ORDER accounts 7 days since you received the product to finish get excited about it, if the end is not and the product is in perfect condition can return or exchange the product. So the options are:
Exchange it for another product of equal value.
Exchange it for a different product amount and pay the difference.
Replace it with a product of lower costs and refund the difference.
Request reimbursement and receive the total amount. *
Contact us to proceed to exchange or refund. You must send an email to info@elogiarte.com and tell us:
The reason for the return.
What would be the solution if I change or refund.
Some of the following information: Full name or order number.
IF YOU ARRIVED PEDIDIO have broken or defective within 2 days to notify the problem. We give you a solution. The options are as follows:
Switch to another product equal.
If it is out of stock we will exchange it for another product of the same amount.
We refund the total amount.
Contact us to proceed to exchange or refund. You must send an email to info@elogiarte.com and tell us:
The reason for the return.
Photo of the defect.
Some of the following information: Full name or order number.
* In case of return the amount of the product and not the shipping costs will be refunded.
* Refunds will always be effective at the same address stating the first shipment.
* In the above cases, commend you will pay shipping costs (except free shipping costs for amounts less than € 50, for tenders published by praise you).
Praise you not accept any refund or change in:
custom jewelry (names, initials, engraved plates and special orders).
Customer error in the shaping of rings.
QUALITY GUARANTEE
JEWELRY
Plate 925 is a timeless investment. Take care of your sterling silver jewelry will help maintain its splendor, brightness and duration well. Then we leave some helpful tips on how to care and maintain your jewelry (and it’s not hard!)
Sterling silver can tarnish over time when exposed outdoors. Dulling or tarnish is a natural process that can be washed. All articles praise you have been treated with a technique that helps prevent tarnishing, but even so it is important to follow the care instructions we suggest.
First, we highly recommend take away any jewelry before going to sleep, take a shower or before engaging in any physical activity. Exposure to certain chemicals or environments can compromise the integrity of your jewelry. This includes, but is not limited to: perspiration (sweat), perfumes / colognes, cleaners, chlorine, salt water and silver brighteners, etc.
Many of our jewels are made by ourselves and others in workshops with which we maintain a close relationship.
Praise you does not guarantee that the 18K gold plated 5 microns of our models last forever. Bathed in gold pieces are, by default, more fragile and susceptible to discoloring over time. The speed at which this color disappears depends on multiple factors such as the use of chemicals on the skin, the level of body sweat or even the same level of pH of the skin of each person. For this reason, it is especially important to take proper care of your gold-plated jewelry.